This Privacy Statement is important because it provides transparent information on how personal information is collected, used and protected. It builds trust among visitors and customers by making it clear what information is collected, for what purpose and how it is protected. In doing so, it complies with legal requirements and helps to minimise the risk of data breaches.

Data protection statement

The protection of your personal data is very important to us. It is encrypted by digital security systems and transmitted to us. Our websites are protected by technical measures against damage, destruction or unauthorised access.

Subject matter of data protection

The subject of data protection is personal data. This includes, for example, information such as name, postal address, e-mail address or telephone number, but also usage data such as your IP address.

General Data Protection Notice

When you access freedive-frauenfeld's website or download data from these pages, information about this is stored and processed in a log file. This process is anonymised. It is not possible to draw conclusions about you personally.

The following are stored: your IP address, the date and time of the page access, the page accessed or the name of the file accessed, the amount of data transmitted and the message whether the access/retrieval was successful.

These data are not used for commercial purposes. The analysis serves only the statistical preparation and improvement of our internet offer. For this purpose, we will create user profiles using a pseudonym. No connection between the person behind the pseudonym and the collected usage data will be established. After this use, your data will be deleted. Permanent storage is excluded. You may object to this data collection, storage and processing at any time.

The processing for the analysis of user behaviour takes place in a country outside the scope of application of Directive 95/46/EC by the company Google Analytics. You can object to the use and processing by using the deactivation add-on ( have).

We also use so-called cookies to collect and store data. Cookies are small data packets that your browser stores on your device at our request. They do not cause any damage there. They do not contain viruses and do not allow us to spy on you. These types of cookies enable them to be recognised when they are returned after leaving the website. These cookies enable us to trace your usage behaviour for the purposes mentioned above and to the extent appropriate. They are also intended to enable you to optimise your browsing of our website. We also only collect this data in anonymised or pseudonomised form. You can set your internet browser in such a way that our cookies cannot be stored on your terminal device or that already stored cookies are deleted.

Extent of data collection and storage

In general, it is not necessary for you to provide any personal information in order to use our website. However, in order for us to actually provide our services, we may need your personal information. This applies both to the sending of information material or ordered goods as well as to the answering of individual enquiries.

If you entrust us with the provision of a service or the dispatch of goods, we collect and store your personal data only to the extent necessary for the provision of the service or the execution of the contract. This may require you to share your personal information with companies that we use to provide the service or fulfil the contract, such as transport companies or other service providers. If we perform any of the following or other actions or provide services, we would like to collect and store your personal data and will ask you for your express consent at the appropriate point of our website:

  • Sending newsletters
  • Age check
  • To enable our services or payment methods
  • Personalisation of our website
  • Other services and offers for which your express consent is required for data collection.

After the contract has been completed, your data will be blocked and deleted after the expiry of the tax and commercial regulations, unless you have expressly consented to a further use of your data.

If you have registered for our newsletter using your e-mail address, we will also use your e-mail address for our own advertising purposes beyond the execution of the contract until you unsubscribe from the newsletter subscription.

Right of access and withdrawal

You will receive information about your data stored by us free of charge at any time without stating a reason. You may block, correct or delete your data collected by us at any time. You may also revoke your consent to data collection and use at any time without stating a reason. To do so, please contact the contact address given in the imprint. We are always at your disposal for further questions regarding our information on data protection and the processing of your personal data.